common questions


  • What should I do in a plumbing emergency?

    Shut off the water supply, then call us immediately at (623) 252-9867 for emergency service.

  • How can I prevent clogged drains?

    Avoid pouring grease down the drain, use drain covers to catch debris, and schedule regular drain cleaning.

  • When should I call a plumber instead of fixing it myself?

    If the issue involves major leaks, water heater problems, or persistent clogs, professional assistance is recommended.

  • How long does a water heater typically last?

    Traditional tank water heaters last 8–12 years, while tankless models can last over 20 years with proper maintenance.


  • Why is my water heater not producing hot water?

    Common reasons include a faulty thermostat, heating element, or sediment buildup. Contact us for a diagnosis.

  • What’s the difference between tank and tankless water heaters?

    Tank heaters store hot water, while tankless heaters provide hot water on demand, offering energy efficiency and space savings.

  • How can I tell if I have a hidden water leak?

    Look for signs like increased water bills, damp spots, or a musty odor. We offer professional leak detection services.

  • Is a dripping faucet a big deal?

    Yes! A dripping faucet wastes water and could signal larger plumbing issues. Fix it promptly to save water and costs.

  • What causes pipes to burst?

    Freezing temperatures, high water pressure, or old, deteriorated pipes are common culprits.

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